Age and kids policy at Dunes Village Resort
Dunes Village Resort is an all-ages, family-oriented resort: guests must be at least 21 to check in, but the property provides many child-focused facilities (indoor water parks, children's pool, playground, and a kids' club — the kids' club has a surcharge). Water park access is included with your stay; slides and pools have specific height and safety rules.
In this guide
Who can check in and room-holder rules
The resort requires the guest who checks in to be at least 21 years old. The cardholder used for the deposit must be present at check-in with matching government-issued photo ID.
Dunes Village collects a refundable damage deposit by credit card at check-in; government-issued photo ID and a credit card may be required for incidental charges. Some individually rented condo units listed separately may have different minimum booking ages — check the specific listing if you booked a private condo unit.
- Minimum age to check in: 21 (cardholder must be present with matching ID)
- Refundable damage deposit collected at check-in (by credit card)
- Cash is not accepted for payment of room incidentals (cards accepted: major cards per property listings)
| Check-in item | Policy |
|---|---|
| Minimum age | 21 years |
| Deposit | Refundable credit-card damage deposit collected at check-in |
| ID requirement | Cardholder present with matching government photo ID |
Kids facilities and family features
Dunes Village positions itself as a family resort and provides multiple child-friendly facilities: two indoor water parks, a children's pool and splash features, playgrounds, miniature golf, arcade game rooms, and a children's club (the kids' club carries a surcharge).
Quiet hours are enforced in public areas starting at 11:00 PM to help maintain a restful environment for all guests.
- Two indoor water parks (heated/fully enclosed during winter months)
- Children's pool, splash pad and playground on site
- Miniature golf, arcade and kids' club (surcharge)
| Facility | Notes |
|---|---|
| Children's club | Available for a surcharge |
| Playground | On-site |
| Arcade / game room | On-site |
Water park access, hours and safety rules
Water park access is included with your room rate. The indoor water parks and outdoor pools operate daily from 9:00 AM to 11:00 PM.
There are specific safety and height rules for the slides and pools; for example, guests must be at least 4 feet tall for the Palms Speed Slide and at least 3 feet tall for the Palms Corkscrew Slide. Masks, goggles, snorkels or other head gear are not permitted on the slides. The indoor parks are heated and fully enclosed during the winter season (roughly late November through April) and have removable window walls in warm months.
- Water park hours: daily 9:00 AM – 11:00 PM
- Water park admission: included with your stay
- Slide height rules: Palms Speed Slide — minimum 4 ft; Palms Corkscrew Slide — minimum 3 ft
- No masks/goggles/snorkels/head gear allowed on slides
| Item | Detail |
|---|---|
| Included with stay | Water park access |
| Daily hours | 9:00 AM – 11:00 PM |
| Winter setup | Indoor parks heated and enclosed (late Nov–Apr) |
Rooms and family sleeping options
The resort offers several room types suitable for families; choose based on how many people you need to sleep and whether you want kitchenette or oceanfront views. Room names to look for when booking include Deluxe Studio, Deluxe Room, 2 Bedrooms, Oceanfront (Angle); Suite, Oceanfront (Angle); Deluxe Studio, Oceanfront; and Basic Room, 3 Bedrooms, Partial Sea View (Angle).
Some units list bed setups and guest capacity on the property pages. For example, the Suite, Oceanfront (Angle) is described as 678 sq. ft. with 2 Queen Beds and capacity for 4 guests; the Deluxe Studio, Oceanfront notes 2 Queen Beds in its description. Confirm bed configuration and maximum occupancy when booking.
- Deluxe Studio, with Sofa bed, Oceanfront — family studio option
- Deluxe Room, 2 Bedrooms, Oceanfront (Angle) — larger 2-bedroom option
- Suite, Oceanfront (Angle) — 2 Queen Beds (678 sq. ft., 4 Guests listed)
| Room name | Notes |
|---|---|
| Deluxe Studio, with Sofa bed, Oceanfront | Studio layout; sofa bed option |
| Deluxe Room, 2 Bedrooms, Oceanfront (Angle) | Two-bedroom unit for larger families |
| Suite, Oceanfront (Angle) | 678 sq. ft.; 2 Queen Beds (4 Guests) |
Dining with children — what to expect
Dunes Village has several on-site, casual dining options that are oriented toward families: Admiral's Room (breakfast buffet), Captain's Café (lunch and dinner), Perk's Up Coffee Shop (Starbucks coffee and grab-and-go items), and the Cabana Tiki Bar/Pool Side Grill for poolside snacks and drinks.
The property is not all-inclusive — meals and drinks are priced à la carte. The Admiral's Room posts separate pricing for adults and kids at breakfast; takeout is available from Captain's Café if you prefer to eat in your room or at the pool deck.
- Admiral's Room — breakfast buffet (hours and menu may vary seasonally)
- Captain's Café — lunch & dinner; takeout available
- Perk's Up Coffee Shop — Starbucks coffee, pastries and grab-and-go items
- Cabana Tiki Bar / Pool Side Grill — poolside drinks and small plates (seasonal hours)
| Dining venue | Typical service |
|---|---|
| Admiral's Room | Breakfast buffet; adult and kids pricing listed on property site |
| Captain's Café | Lunch & dinner; family-friendly menu, takeout available |
| Perk's Up Coffee Shop | Coffee and grab-and-go breakfast items |
Practical policies affecting families
The resort enforces a smoke-free policy throughout guest rooms and indoor public areas. Pets are not accepted, so plan alternate care if you travel with animals. Complimentary parking is available across the street from the resort.
A mandatory resort fee is charged at the property in addition to the room rate; the resort fee and a refundable damage deposit help cover on-site amenities and incidental costs. If you plan early departures, note check-out is at 11:00 AM to avoid extra-night charges.
- Smoke-free property throughout guest rooms and indoor common areas
- Pets are not accepted
- Complimentary parking located across the street
- Mandatory resort fee collected at the property
- Check-out: 11:00 AM (check-in: 4:00 PM)
| Policy | Note |
|---|---|
| Pets | Not accepted |
| Parking | Complimentary parking across the street |
| Quiet hours | Public areas quiet from 11:00 PM |
